Contact OzParcel
For help with a quote, booking, tracking or privacy question, use the details below.
Include your booking reference if you have one. Do not send card details by email.
SMS
Reply STOP, UNSUBSCRIBE, END, CANCEL or QUIT to opt out of SMS replies.
Support assistant
The support assistant can help interpret tracking updates. It cannot change account, booking, refund or payment details. For an urgent delivery issue after a booking is confirmed, contact the carrier directly.